Before sending your phone in for service, take the most important steps to protect your personal data

 

Our phones may be exposed to technical problems from time to time, which requires sending them to a maintenance center in order to repair them. However, if the phone falls into unsafe hands, your data may be stolen, which may put you in big problems. Therefore, it is very important to work to protect your personal data before you send it to maintenance, so follow this topic with us to learn about the most important methods and means that help you to secure and protect your personal data strongly when sending it to maintenance.

 

Why should you protect your data when repairing a phone?

 

In fact, sending your phone to a trusted maintenance center may not represent a great risk, especially when choosing official places such as Samsung or Apple maintenance centers, but there remains the possibility of a breach of your data, as intruders can seek to seize that data in order to threaten or blackmail you. Therefore, in this case, the matter will relate to the importance of that data to you or the extent of its privacy, regardless of the place of maintenance. If your phone contains important or personal data, it is necessary to work to protect and secure it so that it is not subject to greater problems in the future...

 

How to protect your personal data

 

There are plenty of ways to help you protect the data on your phone during maintenance, from locking photos and files to logging out of all accounts to factory resetting the phone and erasing the data on it after making a backup, you can choose the best solution among These solutions to depend on the importance and privacy of the data, as well as the reliability of the maintenance center.

 

Experts recommend first choosing a reliable maintenance center with a good reputation, whether official and accredited centers or regular centers, where you can, for example, view customer reviews of the company on the Internet, whether the Facebook page or the company’s profile on Google Maps, and you can also view the company’s website to access more information. information and you can also consult your friends and colleagues about which service center you would like to choose.

 

Now that you choose the appropriate maintenance center, personal data must also be secured, and you can do this by logging out of all the accounts on your phone as well as deleting the applications that you use, or you can download and use a lock application in order to protect photos, videos, and personal files so that they prevent anyways It is not authorized to access that data and of course, the SIM card should be removed from the phone as well as the SD card.

 

You can take the protection of personal data to the next level by backing up all the files on your phone and then completely deleting them from the phone by doing a factory reset this is the best for securing and protecting your personal data, so there are some maintenance centers that will ask You need to do this and sign the disclaimer. Fortunately, smartphones provide easy ways to backup, for example, you can use Google Photos on any phone to easily backup all your photos.

 

What do you do if the phone fails to work?

 

If there is a major problem with your phone and you cannot turn it on or the screen is broken and so on, it will be a little difficult to secure your personal data 100%, but this does not mean that there are no solutions to protect your data, as you can do a factory reset for the phone in several ways Miscellaneous including entering recovery mode or using Find My Phone services, which often provide an option to format the phone and remove all data from it.

 

By entering the recovery mode, you can delete your data from the phone and secure it strongly, and you can enter this mode easily by turning off the phone and then restarting again, but in a slightly different way, as you can enter it in Samsung phones by pressing the power button And the home screen button and the volume up button at the same time, and the method may differ slightly from one phone to another.

 

After entering the recovery mode, you can use the volume buttons and the power button to move between the options, and here you will need to use the Wipe data option. After doing this, the system will ask you to log into your Google account in order to complete the factory reset process, and thus all data and applications will be deleted. on the phone.

 

In worse cases, if the phone is completely broken and cannot be accessed at all, then it will become next to impossible. If there is a major problem with the phone that prevents you from accessing it or turning it on at all, you will have to send it to the maintenance center immediately, which may put your data at risk. If the phone contains sensitive data, and in this case, you can choose between risking and repairing the phone or buying a new phone. If you choose to repair the phone, you must choose a reliable and authorized maintenance center of course, and also try to ask them to repair the phone in front of you in order to prevent them from tampering with the phone. Your personal data.